An example of how carefully the team considers the sourcing, production and delivery schedules for a specific client is when seat cushions for a wicker arm back chair might be hand-woven from the abaca-type of coconut flax, indigenous to the Indonesian island of Borneo.
Throughout its long experience in sourcing materials from Asia, the company has nurtured a vast network of quality suppliers.
Primarily sourced from the Philippines, Indonesia, China and India, the artisans and craftspeople work with everything from laminated banana bark to vines, rattan and bamboo, teak, wicker and reed. Non-skid pandan woven matting, marble tables, blinds, bamboo, screen-printed bed spreads and pillow shams are all part of the company 5 portfolio.
To coordinate this array of product design and development, material sourcing and production, all within the stipulated guaranteed time, is no mean feat. Morris says, 'The recently completed refurbishing at Caneel Bay in the Caribbean took a hundred days from the time they said they wanted to upgrade the hotel to the time they accepted delivery.'